Halo is a fast-growing software company with over 10 years of experience, specialized in creating innovative service management platforms for a global audience. It operates with a truly global structure, with strategic offices and representatives distributed throughout the Americas, Europe, Asia, Oceania and the Middle East.
This presence Diversification Halo’s global presence isn’t just geographical—it’s operational. Halo maintains local teams capable of providing technical support, personalized consulting, and agile implementation of its solutions. Our global presence ensures a broad view of best practices, while our local approach ensures alignment with the cultural, regulatory, and market realities of each region.
Whatever your language, currency or location, you will have a service management solution designed to scale with your business, without borders or barriers.
Halo believes that software is about more than providing quick solutions; it’s about building lasting partnerships based on trust and mutual success. The company is guided by strong principles:
Halo takes a unique approach to the SaaS market by avoiding upselling tactics and hidden fees. The company prioritizes successful, customized implementation of its solutions, believing that true growth comes from mastering the solution, not from piling on add-ons.
Halo’s culture is characterised by a social and friendly environment where collaboration and professional development are encouraged. The company regularly hosts social events and has partnerships with renowned organisations such as the McLaren Formula 1 team and Ipswich Town Football Club, providing unique experiences for its staff and customers.
Say goodbye to manual, repetitive processes with a codeless, flexible, and easy-to-configure platform. HALO combines the best of automation and service management, all in one place.
Halo offers a suite of robust solutions, recognized by Gartner, certified by Pink and PeopleCert, that meet the main challenges of modern business operations from end to end — from IT to customer service, from customer management to service delivery. Learn more about each of them:
Each product operates independently, but when integrated, they offer a 360º view of business operations — connecting technology, people and results in a single experience.
Automation of processes, services and routines.
Native Plugins and Integration Services.
ITSM with built-in AI capability
Analytical Insights, Dashboards and Dynamic Reports
Complete Management of Assets, Software, Licenses and Peripherals
Automated service with AI capabilities
Automation of Processes, Services and Routines
Native Plugins and Integration Services
Predictive and Automated Event Monitoring
Discovery of Assets, Software, Licenses and Peripherals
Analytical Insights, Dashboards and Dynamic Reports
In bold: Pink and PeopleCert Certificates
Master corporate management with processes HALOITSM ESM:
Simple, Integrated and Ready to transform all areas of your business.
Management and Centralization of Human Resources requests and benefits
Administration of services, maintenance and physical infrastructure
Management and Automation of Orders, Contracts and Suppliers
Task and project demand management
Registration, Management and Automation of information security requests
Management, Control and Automation of purchase requests and budgets
Tracking and managing time in service activities
O HALOCRM is much more than a simple CRM solution — it's the best way to control your customer and lead journey – all in one place.
Automation of Processes, Services and Routines with AI resources
Templates and Services for quotations, purchase orders and commercial proposals
Email Marketing, Call Management, SMS, WhatsApp and Social Media Services
Unified, Flexible and Responsive Interface. ChatBot and Self-Service
Dynamic reports and dashboards for sales processes and opportunity control
Contact Management (leads), Pipeline, Daily Plans, Budget, Payment and Inventory
Plugins with various marketing, financial, Contact Center and process management solutions
O Edge Delta revolutionizes observability by breaking the traditional centralized model of data collection and analysis,
enabling intelligence to happen at the edge, close to the source of the data. This translates into speed,
economy and scalability, especially for environments with large volumes of logs, metrics and traces.
